FAQ

Frequently Asked Questions and Answered By Vertex Team

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Frequently Asked Questions

Vertex mainly produce recessed downlight, surface downlight, dimmable led downlight, cabinet downlight, led ceiling light, track spotlight etc.

Sure, if you are interested in our product, feel free to ask for samples.

Generally, we need one week for samples. 3-4 weeks for small batch order.

For batch order, we need 4-5 weeks for production regularly but have to be negotiated according to your order quantity.

T/T 30% deposit, 70% balance paid before shipment;

We have CE, RoHS for all product, SAA for some product.

Airway for small order or sample order. Seaway or railway for big batch order.

If some lights are out of work during guarantee period, we can send you new lights for replacement immediately or with your next order together as you wish.

Yes, we can provide FREE sample(within $30) for wholesaler and project contractor of lighting product.